Receptionist

Toronto, Ontario, Canada .
part-time . May 13, 2024

Description

Red Door is a not-for-profit organization. The mission of the Red Door Shelter is to end homelessness for each family that comes through our doors by providing safe, temporary refuge and critical services to support them in healing, rebuilding their lives, and integrating back into a community. At Red Door, we strive for quality care, advocacy, collaboration, integrity, and accountability.

Position Type: Regular Casual/On-call

Position Summary: The position is responsible for a wide variety of administrative duties in support of Red Door Family Shelter’s administration. These Include; coordinating and communicating activities, greeting and screening visitors, answering and referring inbound telephone calls when needed, and filing as assigned.

Key Responsibilities:

Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Accept inventory and distribute in-kind donations delivered to Red Door Family Shelter’s Administrative office.
Refer all inquiries to the appropriate individuals or departments across the organization.
Type forms, letters, reports, and memos as necessary.
Receive and distribute all forms of paper correspondence.
Organize, maintain, and coordinate office records and files in their proper locations, utilizing standardized methods and procedures.
Present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Ensure all forms and reports are completed as needed.
Ensure that the appropriate evacuation procedures are carried out in the event of an emergency.
Administer and manage inbound/outbound mail, including priority posts, packages, courier services, and other correspondence.
Maintain the reception, waiting area & multipurpose room in a tidy and presentable manner.
Accept and monitor inbound shipments, inventory and distribution as necessary.
Assist with ordering all supplies and coordinating services for the Red Door Family Shelter’s Administrative Office.
Assist in monitoring and maintenance of all storage areas.
Other duties as required

Qualifications:

High school diploma or GED, or an acceptable combination of education and experience.
6 months of professional experience working in a similar capacity is preferable.
Strong knowledge of general office procedures.
Intermediate PC skills in Microsoft Office products including Outlook.
Able to write simple correspondence, including memos, letters, etc.
General mathematical skills.
Ability to apply understanding to carry out instructions in written or verbal form.
Adjusts and is flexible to meet changing work needs and demands.
Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.
Is fiscally responsible and suggests cost-saving measures.
Able to maintain filing systems and basic databases.
Good organization and time management skills.

Position Type: Casual/On-call

Job Reference Code: BP-147

Location: Red Sites

Salary: $26.81 hourly + 4% vacation pay

Benefits: Access to the Health Care Spending Account (HCSA) and Employee Family Assistance Program

Successful candidates will be required to clear vulnerable sector screening.

The Red Door is an equal opportunity agency and encourages applications from all those who wish to apply. We especially welcome those who have lived experiences and affinities that align with our clients in order to best represent their interests, including women-identifying people, members of the 2SLGBTQ+ community, Black, Indigenous,

Compensation

$26.81 per hour

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